CEMax has positioned itself at the forefront of the CRM market by offering a complete Customer Relations Management solution for the measuring, monitoring, managing and improving all aspects related to the customer. The CEMax CRM suite offers unique value by utilizing the CEM – (Customer Experience Management) paradigm

CEMax's flagship CRM software- the CEMax CRM Suite - is a holistic Customer Relations Management system that has been implemented at a large variety of customers during the last 8 years. the Adjective “Holistic” emphasizes the richness of this CRM suite that offers traditional as well as peripheral modules that stem from one platform. This richness of functions and capabilities allows CEMax to offer the system as a complete one or divide it into target oriented products:

• CEMax CRM Suite – handles all interactions with the customer.
• CEMax Finance – Operational financial CRM suite
•  CEMax Contact Center – Manages all types of customers’ appeals and complaints.
• CEMax Incentive – manages incentive plans for sales persons, agents and employees, calculates commissions and bonuses and can simulate different levels of compensations per success criteria.
• CEMax Data subscription – manages delivery of information to customers via all channels of delivery (mail, email, FAX, etc)

High end customers like banks, hotel chain, automobiles importers, investment houses and many others have strengthen their relationships with their customers and gained high rate of customers’ loyalty by implementing CEMax CRM Suite and its CEM paradigm.

CEMax CRM Suite Is scalable and can handle any size of an organization, from SMB to enterprises. Integrated WEB interface provides access from remote branches, field sales persons, external marketers and other elements that are not directly connected to the internal network.